Published On: Fri, Aug 11th, 2017

South London broadband knocked out by hungry rodents

Enlarge (credit: Barcroft Media via Getty Images)

A major telephone and broadband outage hit areas of South London last night after “rodents” nibbled through a fibre optic cable owned by Virgin Media.

Both Sky and TalkTalk acknowledged the issue, which mostly affected users in Lambeth and bordering areas. Brixton, Vauxhall, Streatham, Clapham, Battersea, Dulwich, Tulse Hill, and Forest Hill were all affected, though it isn’t clear to what extent. (For what it’s worth, I have a BT broadband connection in Brixton and didn’t experience an outage.)

TalkTalk reported that the outage was caused by a damaged fibre optic cable owned by Virgin Media, though Virgin Media itself hasn’t officially acknowledged the problem. “Customers … are currently experiencing a loss of service due to damaged Virgin Media cabling in the local vicinity which is used by TalkTalk and other providers,” reads a TalkTalk status update from last night. We’ve asked Virgin Media for more info and will update this story when we get a response.

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Ars Technica UK

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